Every effort is made on the website to provide enough information for your purchase to be satisfactory. If for any reason you are not completely satisfied with your purchase, we will be happy to work with you to ensure your complete satisfaction.
Complete your return in 4 easy steps:
1. Go to My Account
(login is required).
2. Click to view your order history, for which you wish to return something.
3. Click on "Need to return this product?" under the item, which you would like to return.
4. Note the "Reason for Return", "Return Product Condition", and "Preferred Refund Method".
5. Enter your comments in "Additional Comments" box and click Submit button.
Please carefully review our Return Policy
before shipping your product(s) back to us.
All returns and warranty services are subject to approval by TVI Electronics Customer Service department. RETURNS WILL NOT BE ACCEPTED WITHOUT PRIOR APPROVAL BY OUR CUSTOMER SERVICE.
*Did you not create an account? Or don't remember if you did? You can still process your return online by clicking here
and getting a password to access your account. Once you access your account, follow the steps above.