TVI Electronics Online Store : Privacy Notice for TVI Electronics

Collecting your Personal Information

Personally Identifiable Information (PII) may be collected by TVI Electronics when you are requesting assistance or support through email, via this website, by telephone or when purchasing TVI Electronics products, by completing a user registration form or online survey, by creating an address book, or using our Shopping Services. All of the information you provide will be stored by the company. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. You can visit and browse TVI Electronics Web site without revealing personally identifiable information about yourself.

When you shop on our site, we collect personal information from you such as your name, e-mail address, billing address, shipping address, telephone number, product selections. For security reasons we do not store any credit card information with us. All the information is transferred using secure channels to our credit card processing partner. For more information regarding the privacy of your sensitive cardholder data, see our Security section.

We may also collect certain anonymous information about your visit, which may include the following: the URL you came from, Internet Protocol (IP) address, domain types (e.g. .com or .org, etc.), your browser type, the country and state where your server is located, the date and time you access the site, purchase history (which we sometimes aggregate with similar information from other customers to create special features, such as Bestsellers), the pages of our site that were viewed during any visit, and the products you viewed or searched for. This information is not personally identifiable and is used to help improve and administer the site.

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Use of your Personal Information
We want you to feel safe while visiting TVI Electronics Web site. Your personal information remains private when you visit us or purchase from us. We will never sell or rent your personally identifiable information to third parties, and will not share your personally identifiable information with third parties without your consent, unless such sharing is necessary for the purposes set forth in this Privacy Policy. The information we collect is gathered only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, to provide a more personalized shopping experience and to administer our systems. In support of these uses, TVI Electronics may use personal information for statistical purposes, to provide you with more effective customer service, to enhance the operation of our site, to improve any related TVI Electronics products or services and to notify you of products or special offers that may be of interest to you. We will not solicit you by direct mail or email; subscribing to our newsletter is completely voluntary. We may also ask you about your experience with our current services or products.

We may use third parties to help us fulfill orders, to help process payments, to provide customer service, to serve site content, to help administer promotional emails, and to administer warranties purchased. We give them access to the information needed to complete their job. Sometimes that includes a portion of your personal information. Our computer systems protect personal information using an advanced firewall server technology.

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What are? / How we use Cookies
We use cookies to help identify you when you visit our store and to customize your experience. The cookie contains a randomly assigned user identification number, the country where you are located, and we may track where you came from, and how you browse our site. The cookies make your use of the site easier, make the site run more smoothly and help us to maintain a secure site. You will be unable to shop on our site without your browser set to accept cookies. We do not disclose your personal account information or any information about your purchases to anyone.

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Law Enforcement Cooperation
We may however, disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on our company; (d) protect and defend the rights or property of our company; or (e) act in urgent circumstances to protect the personal safety of users of our websites' products, services, or the public at large.

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Changes to your Personal Information
The personal information you enter during registration and/or during checkout is stored in your personal account area, also known as Your Account. You can access Your Account to add or change information by entering the email address and the password you created when you registered. You also have the ability to add or change your shipping information when placing an order. For more information on how we protect your sensitive information, see our Security section.

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Security of your Personal Information
TVI Electronics is committed to protect the security of your personal information. Our website takes every precaution to protect your information. Whether you're creating an account or making a purchase, we want you to feel safe and secure while visiting TVI Electronics Web site. To ensure that your sensitive information is even more secure, we use secure sockets layer (SSL) software (which encrypts the information you input) when you submit us your personal information. All your sensitive information is encrypted and protected both online and offline. You can help us ensure your privacy by not sharing your personal account information with anyone.

We have partnered with Starfield Technologies and Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. All transactions on TVI Electronics Web site are protected with up to 256-bit Secure Sockets Layer encryption.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.
For more information on our Web Server Certificate, please visit Starfield's Certificate Repository.

Credit Card Services

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Links to Other Web Sites
The TVI Electronics Web site may contain links to other Web sites. Please be aware that this privacy statement applies solely to the information collected on the TVI Electronics Web site. We are not responsible for the privacy practices or the content of the other Web sites. We encourage you to be aware when you are leaving the TVI Electronics Web site and read the privacy statements of each and every Web site that you visit before providing any personal information.

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Changes to this Privacy Statement
TVI Electronics reserves the right to make changes to this Policy and other terms and conditions at any time without notice. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

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Contact Information
TVI Electronics welcomes your concerns, comments, or complaints regarding this privacy statement. Please feel free to contact us at any time at:

TVI Electronics
2211 Rayford Rd., Ste. 111-332
Spring, TX 77386
Phone: (713) 614-6515
Fax: (281) 419-3332

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Last Updated : August 19, 2008